10th July 2025

July 2025 Key Enhancements for Mentor

Service Module Enhancements: Email Facility: Users can now email customers directly from within the service module. This streamlines communication by allowing service personnel to send emails without leaving the system. Image and Document Upload: The system now supports the upload of images and documents against a service job. This is a significant enhancement as, previously, such uploads were only possible against the customer or the stock vehicle, allowing for more comprehensive job-specific documentation. Re-issue Service Invoices: Users have the ability to re-issue service invoices if a customer's name or address requires correction after the original invoice has been generated. This action creates a new revision, ensuring the original invoice is preserved, with revisions clearly marked by a revision number in the generated PDF document. Service Booking Diary Improvements: When the service booking diary is in technician mode, job notes are shown directly within the diary. Technician Efficiency Report: There is now an option to use the sold hours on a job instead of costed hours within the technician efficiency report. This provides more flexible and potentially more accurate reporting on technician performance. Customer Statement Printing: Support has been added for customer statement printing specifically for the service module, enhancing the financial reporting capabilities for service operations. Sales and Order Form Enhancements: Planner Label Updates: The DMS vehicle order form now supports automatic updates to the planner label (products) when an order is approved. This automation improves data consistency and reduces manual entry. Sales Managers Planner: Support has been added for additional custom tick columns on the sales managers planner, allowing for greater customisation and tracking of sales activities. Reporting and Administration Enhancements: Invoice Notifications: An option has been enabled for users to receive notifications (via email) when a vehicle has been invoiced, with a copy of the invoice attached. This automates critical communication and record-keeping for vehicle sales. Integration Enhancements: Stellantis Service Box Integration: Support has been added for the Stellantis Service Box integration, enabling data transfer and seamless operations with Stellantis systems. Marketing to Deleted Customers: Support has been added for marketing to deleted customers via the campaign wizard, expanding the reach of marketing campaigns. Visit our growing Stellantis integrations page and request a demo today!

8th July 2025

Stellantis Service Box Integration

At Mentor we are thrilled to introduce the new Certified Stellantis Service Box integration designed to make your workshop process faster and more efficient than ever. With this new time saving feature, there's no need to be switching back and forth between Mentor and the Stellantis Service Box, You can now create jobs in either system and they’ll transfer between either seamlessly. Plus, all documentation including labour times, part and labour codes automatically carry over to Mentor, ensuring a smooth, time-saving workflow from start to finish. Visit our growing Stellantis integrations page and request a demo today!

15th May 2025

QuickBooks and Xero Integration

At Mentor we are please to announce a new integration with Xero and QuickBooks accounting software, this allows users to easily export their sales data held in mentor and import it into their accounting software. Need help with these updates? Our support team is ready to assist: Contact us today! Call us on 01923 604 105 or email info@mentorsystems.co.uk. Schedule a demo and discover how Mentor can help your business thrive.

6th May 2025

May Software Update

We're excited to announce the latest update to Mentor CRM/DMS, designed to boost your sales team's efficiency and streamline key processes. Here's a look at the highlights: MOT Date Prompt Prompts for the next MOT date at the point of service invoice (if an MOT is present). • If the MOT is marked as failed then the MOT record is ignored by the system and no next date is required. • If the MOT is marked as passed then the next/expiry MOT date is marked against the vehicle record. The vehicle record can be edited at any time if the found to be incorrect in the future. This helps Mentor keep track of the next MOT. Diary labour progress indicator (and key tag and board no.) • Indication on the diary of labour in progress, paused jobs (where work has started, but not yet complete), overdue jobs (on estimated time) and labour complete jobs Enhanced job clock • Job clock display now contains more vehicle information, and a link to the picking list Re-order Service lines • Ability to re-order the position of service lines on the service invoice before final invoice Need help with these updates? Our support team is ready to assist: Contact us today! Call us on 01923 604 105 or email info@mentorsystems.co.uk. Schedule a demo and discover how Mentor can help your business thrive.

13th February 2025

February Software Update

Our newest release includes improvements across 43 updates, packed with fixes, optimisations and powerful new features designed to make your dealership operations smoother than ever. Here are some key highlights that will have a direct impact on your workflow: Stellantis Automated Parts Orders: – Manual order entries are now a thing of the past. Our system automatically generates manufacturer parts orders based on what has been requested through your main supplier, improving efficiency and reducing errors. Stellantis Discount Code Management: – Maximize your savings with our new discount management tool, allowing you to effortlessly track and manage your Stellantis supplier discount codes. VHC Entry Enhancements: – We’ve fine-tuned the Vehicle Health Check (VHC) entry screen to make it even more intuitive with additions such as custom rates for account customers and custom follow up periods per VHC item. Asset Log Improvements: – Managing your dealership’s assets just got easier! We've simplified asset entry and introduced multiple depreciation options to give you more control over financial tracking. Automatic Stock Re-Aging: – Keep your stock records accurate with automated re-aging of vehicle inventory when it's confirmed on-site. These updates are designed to enhance efficiency, reduce manual workload, and help your dealership run at peak performance. Stay tuned for more innovations coming your way! Need help with these updates? Our support team is ready to assist: Contact us today! Call us on 01923 604 105 or email info@mentorsystems.co.uk. Schedule a demo and discover how Mentor can help your business thrive.

7th January 2025

Boost Efficiency at Your Stellantis Dealership with Mentor DMS

Running a Stellantis dealership just got easier. Mentor DMS now features direct interfaces with Stellantis systems, saving you time and streamlining your operations. Imagine: Faster parts ordering with direct access to Stellantis listings Reduced paperwork with automated stock invoices Improved customer satisfaction tracking with seamless CSI data transmission Simplified setup with a built-in Stellantis Softbox Mentor DMS is your all-in-one solution for managing every aspect of your dealership. This comprehensive system includes integrated accounts, robust stock management (for both parts and vehicles), powerful sales and aftersales tools, innovative vehicle health check video capabilities, and effective marketing tools—all designed to streamline your operations and boost your bottom line. Stay tuned for more Stellantis integrations in 2025, including Customer First lead integration. Visit our growing Stellantis section [Link] and request a demo today! [Link]

22nd November 2024

November Software Update

Streamlined Sales and Improved Efficiency: Introducing Mentor's November Software Update We're excited to announce the latest update to Mentor CRM/DMS, designed to boost your sales team's efficiency and streamline key processes. Here's a look at the highlights: Effortless Deal Management:• Automatic Price Updates: Say goodbye to manual calculations! The deal book now automatically adjusts the selling price when accessories are added to an order form, saving you valuable time. Simplified Part Exchange:• Seamless Integration: With this update, salespeople can effortlessly add part exchange vehicles directly onto the order form at any stage of the process. Adding a trade-in for a quick sale is now a breeze! Faster Part Returns:• Introducing Adhoc Parts Returns: This brand new feature allows you to return a part in stock without needing the original order, streamlining the process and minimising hassle. These updates are just a glimpse of our ongoing commitment to listening to our clients' needs and continuously improving Mentor. Ready to experience the Mentor difference? • Contact us today! Call us on 01923 604 105 or email info@mentorsystems.co.uk.• Schedule a demo and discover how Mentor can help your business thrive. Let's take your sales to the next level!

28th March 2024

March News

Our March system update has now gone live which provides many improvements, including better handling of service sub contract work and enhanced system notifications between sales and service departments. At Mentor we are constantly updating the system, and all our customers benefit from these updates and new features, making the system more useful and efficient for all our users.

30th September 2023

New Order Copy Facility

With this feature, users can create a factory order within the system. Once a factory order is created for a particular customer, the copy facility allows the user to duplicate that same order multiple times for the same customer. This is particularly beneficial when factory orders are required for multiple identical orders, saving the sales user from having to manually redo the same order repeatedly. This feature is also available for fleet vehicle order forms, allowing 1 customer to purchase multiple vehicles without the sales user redoing the order form for every vehicle, for ACL compliant dealers the sales user will only be required to complete the ACL stage once within a 6 month period and be able to raise and complete multiple vehicle order forms. By implementing these copy facilities in the system, the efficiency of creating and managing orders is significantly improved, benefiting both the sales team and customers.

13th April 2023

Mentor News Update

We're thrilled to share that Mentor has experienced tremendous success with the release of our quotation system last month. Thanks to valuable feedback from our clients, we've been able to enhance the system's usability and incorporate new features. The system is designed to generate quotes for vehicle repairs or parts purchases, and these quotes remain active on the system for 30 days, giving you the flexibility to make any necessary adjustments. Additionally, the system enables you to swiftly and effortlessly convert quotes into job cards or POS invoices, streamlining the process from quote to booking/invoice. We welcome the opportunity to demonstrate how Mentor can assist your workshop or independent garage. Don't hesitate to contact us to book a demo or learn more.

9th March 2023

Mentor Aftersales Quotation System

Mentor are very pleased to announce a new feature that we are releasing to our current DMS client base. The new feature is a quotation system for service and parts. The quotation system allows you to quote a customer for any repairs on their vehicle or any parts they are looking at purchasing. The quotes will stay live on the system for 30 days so you are able to amend them if needed. Once the 30 days are up the system will automatically store the quotes in an archive section of the system, so you can always look back to see what the customer was quoted originally. The system will also allow you to create job cards or POS invoices from the quote to make the transaction from quote to booking/invoice a lot quicker and smoother. To find out how Mentor can help your workshop or independent garage, please contact 01923 604 105 or email info@mentorsystems.co.uk. To book a demo or find out more.

17th January 2023

Making Tax Digital

As part of Mentor's integrated accounts module, we have included electronic submission of your VAT returns to HMRC. The system is fully integrated within Mentor DMS and allowing you to meet your VAT obligations without additional software. Highlights to using Mentor. View your VAT Obligations. Mentor will retrieve your latest tax obligations electronically from HMRC. The system will then clearly display what submissions are outstanding and those which have been fulfilled. Review your VAT Return’s. Your Tax return is summarised on screen for each VAT period, this will allow you to drill-down into data more easily for inspection before submission. Submit Electronically. Our simple submission process will allow you to push your VAT returns electronically to HMRC. You will also receive a receipt reference tied to your HMRC account for your peace of mind that your VAT return has been received. To find out how Mentor can help your workshop or independent garage, please contact 01923 604 105 or email info@mentorsystems.co.uk. To book a demo or find out more.

20th October 2022

New System Updates

With Mentor we release new updates regularly to all our users. We are very pleased to announce the new features that we have released in the past few months. The new features are: o Upgrades to the direct order to allow settlement amounts and providers to be recorded. o It is now possible to see the sub-contract labour lines and miscellaneous lines on the back of service invoices for the customer to see. o You are now able to see the part exchange vehicle on the proforma vehicle invoices. o Upgrades to the purchase register to be able to copy & also to be able to reverse general sales invoices. o Upgrades to the loan car diary, which makes it easier and quicker to capture the information for your job card. To find out how Mentor can help your workshop or independent garage, please contact 01923 604 105 or email info@mentorsystems.co.uk. To book a demo or find out more.

28th June 2022

Mentor launches new website

Mentor launches their new website today, www.mentorsystems.co.uk, which has been created to highlight the features and benefits that Mentor creates for second hand car dealers, garages and franchise dealers. Mentor’s dealer management software has been developed over the last twenty years, specifically for the car industry. Helping car dealers to sell more and increase productivity for independent garages and workshops.#WhyPayMore To find out how Mentor can help your car dealer or independent garage, please contact 01923 604 105 or email info@mentorsystems.co.uk. To book a demo or find out more.

26th May 2022

Mentor passes Stellantis re-certification

We are very pleased to announce that Mentor Systems has recently passed the (re) certification for reading Peugeot, Citroen, Fiat, Alfa and Jeep, Stellantis part files.“We had some very good comments and feedback from the auditors at Stellantis, and we were very pleased that we passed. Mentor will be included in future communication from Stellantis regarding DMS’s which are capable, and certified, to read their Peugeot, Citroen, Fiat, Alfa, Jeep and after-market PSA parts,” said Paul Heams, Head of Technical, Mentor Systems.New features for Mentor include: Extended Part information: o Dimensions o Extended tyre information o Efficiency ratings o Manufacturer handling codes · Support for complex and multiple part supersessions. · Handling information at point of order and sale for specialised parts. To find out how Mentor can help your workshop or independent garage, please contact 01923 604 105 or email info@mentorsystems.co.uk. To book a demo or find out more.

8th March 2021

MENTOR DEALTRAK INTEGRATION

We are pleased to announce a recent integration with DealTrak, a software platform dedicated to connecting the automotive finance and insurance sectors. DealTrak brings together motor dealers, lenders, finance brokers and VAP providers into one efficient and compliant platform. To increase productivity, and to eliminate the need to re-enter data, the Mentor DealTrak integration enables a quick and easy one-click submission of customer, vehicle and finance details from Mentor directly into the DealTrak portal. Mentor CRM integrates with hundreds of third party integrations and manufacturer hubs. Mentor DMS comes with features normally only reserved for expensive bolt-ons. Contact 01923 604 105 or email info@mentorsystems.co.uk to find out more or to book a demo. Or you can visit www.mentorsystems.co.uk to see how we can help your dealership. For further information about DealTrak please visit www.dealtrak.co.uk.

Find out more about Mentor

About Us

Mentor specialise in software for the automotive industry, providing vehicle dealers with cost effective Contact Management and DMS software solutions. With over 20 years of experience and supported by manufacturers and industry specialists, we provide a complete package to help you run and manage your dealership.

Contact Us

Mentor Dealer Management Systems,
24 Greenhill Crescent, Watford,
Hertfordshire, WD18 8XN

01923 604105

Mentor Systems